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Salesforce OmniStudio-Consultant certification exam is designed for individuals who possess knowledge and skills in implementing and managing Salesforce's OmniStudio platform. Salesforce Certified OmniStudio Consultant certification validates the candidate's ability to design, configure, and customize the Salesforce platform to meet the unique needs of their organization. OmniStudio-Consultant exam is intended for consultants, architects, and developers who have experience with Salesforce's OmniStudio and are looking to enhance their skills and demonstrate their expertise to potential employers.

Salesforce OmniStudio-Consultant (Salesforce Certified OmniStudio Consultant) exam is designed for individuals who have extensive experience with Salesforce's OmniStudio platform. It is a highly specialized certification that demonstrates a consultant's knowledge and skills in designing and implementing solutions using the OmniStudio platform. OmniStudio-Consultant exam measures a consultant's expertise in areas such as data modeling, data integration, user interface design, and security.

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To become a Salesforce Certified OmniStudio Consultant, candidates must have a solid understanding of the Salesforce platform and its various products, as well as experience using the OmniStudio platform to design and implement solutions. Salesforce Certified OmniStudio Consultant certification exam covers a range of topics, including data modeling, solution design, integration, and security, among others.

Salesforce Certified OmniStudio Consultant Sample Questions (Q69-Q74):

NEW QUESTION # 69
Which element allows a user to retrieve data from a single field and display it in a dropdown list?

• A. Calculation Action
• B. Lookup
• C. Select
• D. DataRaptor Extract Action

Answer: B

Explanation:
Explanation
The element that allows a user to retrieve data from a single field and display it in a dropdown list is Lookup.
Lookup allows the user to search for a value from a Salesforce object or an external system and select it from a list of suggestions. Calculation Action is used to perform calculations on data. DataRaptor Extract Action is used to retrieve data from multiple fields or records. Select is used to display a list of predefined values.

NEW QUESTION # 70
A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
* Create a case for an account team member to follow up.
* Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'

• A. Edit Block, DataRaptor Post Action, and Messaging Action
• B. Multi-Select, Remote Action, and Email Action
• C. Radio Group, Remote Action, and Messaging Action
• D. Radio Group, DataRaptor Post Action, and Email Action

Answer: D

Explanation:
Explanation
The OmniScript elements that the consultant should recommend to meet these requirements are: Radio Group, DataRaptor Post Action, and Email Action. A Radio Group element is an element that can display a list of options for the user to choose from, such as customer satisfaction rating. A Radio Group element allows only one option to be selected at a time, and can also have icons for each option. A DataRaptor Post Action is an action that can write data to a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Post Action to create a case for an account team member to follow up. An Email Action is an action that can send an email to one or more recipients, with optional attachments and templates. The consultant can use an Email Action to email a summary message to the user

NEW QUESTION # 71
A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product that is passed to the OmniScript with product details including the unit price, and specifies the grade (A, B, C, D, E) and size (Small, Medium, Large, X-Large). The process should use the grade and size to look up a discount factor, then multiply the unit price by that discount to return the quote. Which two tools should be used to meet these requirements?
Choose 2 answers

• A. DataRaptor Extract
• B. DataRaptor Transform
• C. Expression Set
• D. Decision Matrix

Answer: A,D

Explanation:
Comprehensive and Detailed In-Depth Explanation:The requirement involves creating a quoting process within an OmniScript where an agent selects a product (with a unit price), specifies grade and size, looks up a discount factor based on those inputs, and calculates the final quote. Two OmniStudio tools are needed to achieve this: Decision Matrix and DataRaptor Extract.
Here's why C. Decision Matrix and D. DataRaptor Extract are the correct answers:
* C. Decision Matrix:
* Purpose: A Decision Matrix in OmniStudio is a tool used to look up values based on multiple input conditions, returning a result that can be used in calculations or processes. It's essentially a configurable lookup table stored as a Salesforce custom object (DecisionMatrixDefinition).
* Application: In this scenario, the Decision Matrix is ideal for determining the discount factor based on the combination of grade (A, B, C, D, E) and size (Small, Medium, Large, X-Large).
For example:
* Grade A + Small = 0.9 (10% discount)
* Grade B + Large = 0.85 (15% discount)
* And so on for all 20 combinations (5 grades × 4 sizes).
* Integration with OmniScript: The OmniScript can call the Decision Matrix via an Integration Procedure or directly reference it in a Calculation Action, passing Grade and Size as inputs and receiving the DiscountFactor as output.
* Why It Fits: The requirement explicitly states "look up a discount factor," and Decision Matrix is purpose-built for such multi-variable lookups, making it more efficient than manual coding or other tools.
* D. DataRaptor Extract:
* Purpose: A DataRaptor Extract retrieves data from Salesforce objects and maps it into a JSON format usable by OmniScripts or other components.
* Application: The product details, including the UnitPrice, are passed to the OmniScript when the agent selects a product. A DataRaptor Extract is needed to fetch this product data from a Salesforce object (e.g., Product2 or a custom object like QuoteLineItem__c) based on the selected product's ID. The extracted data (e.g., { "ProductId": "01t...", "UnitPrice": 100 }) is then available in the OmniScript's data JSON.
* Role in Calculation: After the Decision Matrix provides the discount factor, the OmniScript can use a Calculation Action to multiply the UnitPrice (from the DataRaptor Extract) by the DiscountFactor (from the Decision Matrix) to compute the quote (e.g., 100 * 0.9 = 90).
* Why It Fits: The process starts with product selection, and DataRaptor Extract is the standard OmniStudio tool for retrieving Salesforce data like unit price.
* How They Work Together:
* DataRaptor Extract: Fetches product details (e.g., UnitPrice) when the agent selects a product.
* Decision Matrix: Looks up the discount factor based on Grade and Size inputs.
* Calculation Action in OmniScript: Multiplies UnitPrice by DiscountFactor to return the quote.
Now, let's examine why the other options are incorrect:
* A. DataRaptor Transform: A DataRaptor Transform manipulates or reshapes data (e.g., converting JSON structures or applying formulas) but doesn't retrieve data from Salesforce or perform lookups like a Decision Matrix. While it could theoretically calculate the quote after data is fetched, it's not needed here since a Calculation Action within OmniScript can handle the multiplication, and it doesn't address the lookup requirement.
* B. Expression Set: An Expression Set defines reusable formulas or conditions in OmniStudio, often used in Integration Procedures or Calculations. While it could compute the final quote (e.g., UnitPrice * DiscountFactor), it doesn't retrieve data or perform lookups based on grade and size. It's a supporting tool, not a primary solution for this requirement.
References:
* Salesforce OmniStudio Documentation: Decision Matrix Overview - Describes using Decision Matrices for multi-condition lookups.
* Salesforce OmniStudio Developer Guide: DataRaptor Extract - Details retrieving Salesforce data for OmniScript use.

NEW QUESTION # 72
A consultant designs a FlexCard with five card states following best practices. Four of the card states have a condition.
At runtime, if two of the states' condition are true, which state will be displayed?

• A. The first state with the highest priority closest to the top of the canvas
• B. The state closest to the top of the canvas
• C. The state with a true condition that has the highest priority
• D. The first state with a true condition closest to the top of the canvas

Answer: C

Explanation:
Explanation
The state that will be displayed at runtime if two of the states' condition are true is the state with a true condition that has the highest priority. Priority is a field on the state object that determines the order in which states are evaluated when there are multiple states with true conditions. The lower the priority number, the higher the precedence. The position of the state on the canvas or the order of evaluation does not affect the state selection logic.

NEW QUESTION # 73
A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process

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